Privacy Policy for Wordsmith Learning Hub
Last Updated: 09-12-2023
Wordsmith Learning Hub (“us,” “we,” or “our”) is committed to protecting your privacy and ensuring the security of the information you share with us. This privacy policy outlines how we collect, use, and safeguard your personal information through our website, communication channels, and services.
1. Information We Collect
We may collect the following information:
- Name
- Contact information, including email address and phone number
- Other relevant information for trial classes, registration, and customer surveys
2. Collection and Use of Information
We collect information to understand your needs and provide you with quality services, including:
- Conducting trial classes and registering students.
- Internal record-keeping and improving our products and services.
- Periodically sending promotional emails, special offers, or other information we believe may interest you, using the provided email address.
3. Security Measures
We take the security of your information seriously. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial procedures.
4. Cookies
We use cookies to enhance your website experience. Cookies help us analyze web traffic, customize operations to your preferences, and continually improve our site. You can manage cookie preferences through your browser settings.
5. Marketing and Communication
We may use the information you provide for marketing purposes, such as sending promotional emails. You can opt-out of marketing communications by contacting us at info@wordsmith-edu.com.
6. WhatsApp Communication
If you choose to communicate with us through WhatsApp, please be aware that WhatsApp has its privacy practices. While we ensure the security of information within our control, review WhatsApp’s privacy policy for further details.
7. Refunds and Registration
For registration and payment processing, we collect information necessary for these transactions. We do not share your personal information with third parties unless required by law or with your explicit permission.
8. Doubts and Inquiries
For any doubts, inquiries, or concerns regarding our services or this privacy policy, contact us on WhatsApp at +65-9850-0479. We are dedicated to addressing your concerns promptly and transparently.
9. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of these websites. Exercise caution and review the privacy statements of external sites.
10. Updates to the Privacy Policy
We reserve the right to update or modify our privacy policy. Check this page periodically for changes. Your continued use of our services after updates signify your acceptance of the revised privacy policy.